Who we are

ACW was founded by Raymond Eid and partners in the early 1990s. Ray has a passion for his clients and a keen eye for detail… and he ensures that every member of the ACW team is trained to deliver the same high standard. ACW is a family-owned business, which means that we’re more interested in people than profits. The majority of our team have worked with us over 10 years… and many over 20! We can say the same for many of our clients. We genuinely care about our staff and our customers, building partnerships that stand the test of time. We pride ourselves on our integrity, and treat our staff and contractors fairly and ethically. Ray is still hands-on and is on call 24/7, as are all of our Operations team.

Have a question, issue or special request? Call our team any time on 1300 134 659.

ACW Operations are led by Anthony Guglielmo, National Operations Manager. Tony has been with ACW for 15 years, working across all departments. He manages a team of 12 State-based Contracts Managers, Contracts Coordinators, and State Operations Managers, including our specialist divisions. Tony has completed a Diploma of Leadership and Management at Monash University. He began his career in financial services and knows the importance of productivity and efficiency. His commitment to our clients’ satisfaction and proactive and creative approach to problem solving ensures that potential issues are often prevented before they arise or are resolved quickly if any occur.

Our ACW Property team is led by David Deguara, Property Services Manager. David has over 25 years’ experience, completing his first trades apprenticeship at 19, and starting his own business shortly thereafter. David has completed Cert IV in Assessment and Workplace Training, and Cert II, III and IV in Security Operations and Risk Management. He’s also completed his apprenticeship in Cabinetmaking, so can provide plenty of hands-on advice to staff. His know how and can-do attitude ensures that ACW Property will deliver on time, on budget, and above expectations. David is supported by a first-class team, and processes that have received on-going ISO9001 quality certification.

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What we do

A Cleaner World (ACW) is an Australian owned company with more than 25 years’ experience in property management services. We offer a full range of cleaning services for the hospitality, food and beverage, sport and entertainment, aged care and retail sectors.
Backed by triple certification (AS/NZS 4801, ISO 9001, ISO 14001) and servicing hundreds of sites across Australia, ACW thrives on thinking ‘outside the box’ and providing innovative solutions that save time and money. We are not just a cleaning company, but a total supply solution comprising cleaning, maintenance, chemicals and consumables.
There are many cleaning and property services companies who take shortcuts, so there’s every chance you’ll receive proposals at a lower cost. ACW only ever quotes a fair price that allows us to meet our clients’ and our own exacting standards. We allow enough time to do the job properly and meet audit and compliance requirements.
And perhaps most importantly, if we make a mistake, we own it and we fix it. No excuses.
You’ll find that we’re true partners, and will go the extra mile to make sure management of your venue or facility is hassle free.

ACW have specialised divisions with teams of experts that service particular industry sectors.

ACW Care focuses on the aged care and not-for-profit sector, and our staff have become ‘a part of the family’ in the facilities we service. Our clients have never failed an audit, and we have successfully helped to maintain accreditation for every facility we look after through strict compliance and consistent attention to detail. We pride ourselves on supporting staff and residents with genuine care. In the NFP sector we become true partners, getting involved in fundraising events and volunteering.

ACW Hospitality, led by executive housekeepers and seasoned hoteliers, provides housekeeping and cleaning teams for all types of accommodation, including 4 and 5 star hotels, boutique properties, serviced apartments and student accommodation. From room attendants to common area cleaning, to refresh and refurb maintenance, the ACW team understands the impact our services have on your guests, residents’ and visitors’ perceptions.

The ACW Property Services team includes qualified and licensed tradies and can do everything from painting to general maintenance to window cleans to electrical… we can fix anything, including the kitchen sink! We can also take care of property maintenance management, using our customised management software, which enables us to schedule proactive and reactive maintenance, manage assets, and provide regular KPI reporting.

ACW Products has developed a custom-formulated range of high performance cleaning chemicals and can provide consumables as required. Finally, ACW Commercial has a team of experts that understand the specific requirements of pubs & clubs, sports and entertainment venues, real estate and construction, retail, education and government.

Our cleaning and property maintenance services include:

  • Regular cleaning, periodicals and deep cleans
  • Steam cleaning (carpets, upholstery, curtains, other fabric areas)
  • Rubbish removal, builder’s cleans, vacate and turnover cleans
  • High cleans and cobwebbing
  • Litter management
  • Graffiti removal
  • Car park cleaning
  • Carpet and upholstery steam cleaning
  • High pressure cleaning/washing
  • Flood damage cleaning
  • Window cleaning (external and internal)
  • Floor polishing and buffing and strip & seals
  • And much more…
  • If it’s dirty or broken, we know what to do!

ACW CARE

In aged care, health care and not-for-profit facilities, cleaning isn't just about making things look good - it's about ensuring that residents, guests and visitors find an environment that is both hygenic and welcoming. To this end, we've created seamless protocols that have earned triple certification. Our clients have never failed an audit!

We’ve designed our cleaning practices around industry best standards and the latest technologies for preventing infection and the spread of disease. Outbreaks of gastroenteritis and other viruses are a top concern, which is why many of our protocols are aimed at stopping an outbreak before it happens..

ACW HOSPITALITY

The cleanliness of your four or five star hotel will directly affect your patronage. If your site is anything less than perfect, customers will be put off immediately and not want to return.

At ACW Hospitality, our professional team has spent years working in some of Australia’s top hotels. That’s how we’ve been able to come up with such an efficient, high quality model for outsourced housekeeping services. By keeping your site clean and hygienic, we free you up to focus on what matters: providing top service to your customers. .

PROPERTY

Property maintenance is key to keeping tenants - both residential and commercial - happy and will guarantee that your site stands out and doesn't decrease in value. Sometimes, however, it can be difficult to stay on top of every repair or task required at a given site.

That’s where we come in. Our dedicated team is well equipped to work across all areas of property maintenance, including garden and lawn care, handyman jobs and painting services. Our services range from hedging and trimming to timber fencing, roof repairs, feature walls and concrete sealing. .

ACW PRODUCTS

Chemicals & Consumables

Combining advanced technology, user friendly and safety features, we are the perfect solution for all your chemical requirements. Quality consumables are also available through ACW Products..

ACW COMMERCIAL CLEANING

By their very nature, public and commercial spaces get a lot of traffic and heavy use requires heavy cleaning. At ACW, we understand that cleaning shopping centres to office buildings and theatres is much different than cleaning your private home.

We pride ourselves in offering a complete service with guaranteed minimum hours. Our commercial cleaning division can provide a range of services, depending on your site’s needs. This includes polishing and buffing, high pressure cleaning, floor maintenance, event cleaning and much more.

Our customer base varies, and we have expertise working in a range of sites, including entertainment venues, retail centres and offices. .

Some of the companies we partner with

Your satisfaction is our most important KPI

“Just wanted to take the opportunity to give you the gift of feedback on the impressive service I have received from all the representatives at A Cleaner World”

Talei Ann Barber / Executive Housekeeper, The Hotel Windsor

“I have worked with several cleaning companies in my term at the hotel and have to admit that working with ACW is a breeze. They are so committed in maintaining a good standard of the hotel and any jobs outlined/ highlighted get actioned straightaway which is so important. Overall, no complaints & yes, I would recommend A Cleaner World to others.”

Bianca DeSouza / Executive Housekeeper, Esplanade Fremantle by Rydges

“We have utilised the services of A Cleaner World for over ten years now and continue to recommend them as a valuable partner in commercial cleaning and property maintenance.”

Joe Giustiniano / Chief Executive Officer, Castello Group

ACW clients have unlimited access to our online contract management system.

Clean Care Connect is our online contract management system, which includes the following features:

My Account:

This section displays the client’s contact and billing information. The information found in this section can be updated by the client in real time.

Sites:

With Clean Care Connect, you can request a site inspection; approve, reject or comment on site reports, and raise service requests, such as periodicals or property maintenance.

FEEDBACK

We value your feedback and suggestions. Feel free to get in touch via our online form, or give us a call. We genuinely care how you think we’re doing, and welcome your input!

Contact Form

Email:

info@acleanerworld.com.au

Phone:

1300 134 659